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Greensboro Chronicle, we believe journalism is more than reporting the news—it’s about uncovering the truth, amplifying community voices, and working toward real solutions.

We are an independent investigative news platform dedicated to shining a light on issues that matter most to the people of Greensboro. From housing and local governance to public safety, business, and neighborhood life, our mission is to hold power accountable while fostering meaningful dialogue among residents.

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Together, we can confront challenges, celebrate resilience, and shape a more transparent, just, and thriving Greensboro.

Greensboro Chronicle Investigative Staff and Volunteers

Category: Consumer Rights

  • When Compliance Fails: How North Carolina Law Turns Everyday Business Mistakes into Costly Legal Exposure

    When Compliance Fails: How North Carolina Law Turns Everyday Business Mistakes into Costly Legal Exposure

    By The Greensboro Chronicle | Consumer & Legal Affairs In North Carolina, many companies lose lawsuits—and public trust—not because of dramatic fraud or intentional wrongdoing, but because of something far simpler: they get the basics wrong at the beginning. Under long-standing North Carolina legal doctrines, refusing payment, blocking compliance, misidentifying parties, or mishandling responsibility can…

  • When Businesses Break the Rules: What North Carolina Consumers Need to Know About Their Rights

    When Businesses Break the Rules: What North Carolina Consumers Need to Know About Their Rights

    By The Greensboro Chronicle | Consumer & Legal Affairs When a company refuses payment, blocks compliance, misidentifies who actually owns a debt or account, or allows its agents to act improperly, consumers often assume they are powerless. That assumption is wrong. North Carolina law provides meaningful protections and remedies when businesses engage in prohibited conduct…

  • Why Teddy Ruxpin Was Feared

    Why Teddy Ruxpin Was Feared

    An inquisitive, boldly cautionary examination of a children’s icon that unsettled a generation In the mid-1980s, living rooms across America welcomed a plush storyteller designed to read bedtime tales and teach gentle lessons. Parents saw innovation. Marketers saw magic. Children, however, often saw something else entirely. For many, Teddy Ruxpin wasn’t comforting. He was unsettling—sometimes…

  • 🚨 FLORIDA DECLARES WAR ON MULTILINGUAL DMV TESTING — ENGLISH ONLY OR NO LICENSE AT ALL

    🚨 FLORIDA DECLARES WAR ON MULTILINGUAL DMV TESTING — ENGLISH ONLY OR NO LICENSE AT ALL

     Greensboro Chronicle Staff Writer “You Can’t Read, You Can’t Drive!” — Sunshine State’s Shocking New Rule Throws Immigrants, Seniors, and Non-English Speakers Into High-Stakes Test Chaos TALLAHASSEE, FL — In a move that has ignited fierce debate from Miami to Pensacola, Florida has officially decreed that every driver’s license test — whether written, oral, or…

  • The Greensboro Chronicle Investigates – Consumer Protection

    The Greensboro Chronicle Investigates – Consumer Protection

    DriveTime & Bridgecrest Under Scrutiny An Investigative Look at Alleged Online Payment Fee Violations and Mass Arbitration Efforts A growing wave of consumer complaints and legal scrutiny is placing DriveTime and its affiliated auto-loan servicer Bridgecrest under the microscope. Attorneys investigating the companies’ online payment practices allege that borrowers may have been charged undisclosed or…

  • FTC Cracks Down On Subscription Based Services In Favor Of The Consumer

    FTC Cracks Down On Subscription Based Services In Favor Of The Consumer

    The FTC has made subscription practices a major enforcement priority. Businesses using dark patterns, confusing pricing, or automatic enrollments without consent are at high risk of lawsuits, penalties, and reputational damage.